At the Sealy Mattress Gallery, your comfort and satisfaction are our top priorities! Here’s how our Happiness Guarantee works:

• To qualify, you’ll need to purchase a waterproof mattress protector from us, for your new mattress. Please ensure that the mattress protector is used at all times, on your new mattress!
• Good things take time! Give your body at least 14 nights to adjust to your new mattress. Similar to a new pair of shoes, you and your new bed will become more comfortable with each other, with every use.
• If after your first 14-nights, but before night 30, you are not entirely comfortable with your new mattress, we’ll exchange it for a different model.
• If you wait longer than 30-nights, we will unfortunately not be able to assist you with a Happiness Guarantee exchange.
• A delivery fee will be charged to do the exchange for you.
• Only 1 (one) Happiness Guarantee exchange will be allowed.
• You will need to choose a mattress of greater or equal value to your initial purchase. No refunds will be possible.
• Custom sizes, including super king size will be excluded from our Happiness Guarantee.
• The mattress being exchanged will need to be in 100% perfect condition, with no marks, burns or stains present. If your mattress is not in 100% perfect condition, we will not be able to complete the exchange.
• Happiness Guarantee exchanges on adjustable bases will carry a 10% additional handling fee.
• A fee of R 395 will be charged on Happiness Guarantee exchanges. This fee is used to steam clean & re-bag the mattress, which will be sent to our Outlet store for clearance sale
• Pillows and mattress protectors cannot be exchanged or returned.
• Defective products are rare, but they’re covered under the manufacturer’s warranty for your peace of mind and will not be included under our Happiness Guarantee.

Your happiness matters—rest easy knowing we’ve got you covered!